Notifications & Read Receipts

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REACH EVERYONE | NOTIFICATIONS & READ RECEIPTS

Notifications make sure important information gets through, in KenCube, via push and via email. With read receipts, Breaking News and pop-up messages, especially important content can be highlighted in a targeted way.

Notifications and digest emails

• Bell icon with all notifications in one place, sorted by importance
• Push in the KenCube app and in the browser, even without the app
• Notifications by email, with a preview of the content
• Unread count shown in the browser tab
• Digest emails with new posts, comments and changes
• Choose channels and frequency in the personal settings

In practice: A service technician spends the whole week on the road visiting customers. He receives important announcements from his area instantly as push notifications in the app. Everything else is summarized in a digest email that he reads at his leisure in the evening.

Read receipts and Breaking News

• Request read receipts from individuals or groups
• Confirm with one click, pending read receipts listed under "My Tasks"
• New request with every new version of the post
• Request later, even in correction mode
• Overview of your own open and completed read receipts
• Breaking News with instant notification

In practice: After a near miss in the warehouse, the safety officer publishes a new work instruction as Breaking News, with a read receipt for everyone in the warehouse. She can see who has acknowledged the instruction and who has not yet.

Pop-ups and usage information

• Pop-up messages for short, one-time notices
• Provide privacy policy, terms of use, legal notice and contact details centrally
• Confirmation of this information before use, if required
• Always accessible under "Info & Help"

In practice: The company network is undergoing maintenance at the weekend. On Friday, a pop-up with the notice appears when KenCube is opened. Once closed, it is gone.

Info screens and crisis communication

• Content in 16:9 format on screens throughout the building
• Text, images and videos in a continuous loop, with a display duration per post
• Multiple info channels for sites or departments
• Crisis mode for when the regular sign-in fails
• Emergency passwords, stored in advance for each account

In practice: In the canteen, a screen shows the menu alternating with company news. During an IT security incident, IT switches on crisis mode. Everyone then receives information via KenCube, even though the regular sign-in is blocked.

Required modules

Info screens and crisis and emergency communication can be added as add-ons to the core modules.

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