AI Companion

An AI knowledge chat answers questions directly from the platform's content instead of just returning a list of hits. KenCube's AI Chat searches news, knowledge articles, documents, people and events across all activated modules. Every statement is linked to its source. If the chat finds no suitable basis, it says so openly instead of making up an answer.

If internet search is enabled, the chat can add content from the web when needed and labels it as an external source. This keeps it clear at all times what an answer is based on, in the browser as well as in the KenCube app.

Yes. Via the MCP interface (Model Context Protocol), the AI Companion carries out tasks directly in the activated modules. A short instruction in the chat is enough, such as “Create a ticket for IT” or “Sign me up for the safety training”. Before every write action, the chat shows a confirmation with all details and only then carries it out.

Every action runs with the permissions of the person giving the instruction. The relevant module must be activated, for tickets that is Self-Service with Ticket System. External AI assistants such as Claude or ChatGPT can also be connected through the same interface.

No. The AI only processes content that the respective person is allowed to see anyway, and the chat never shows anything that person has no access to. The organization decides who may use the AI at all, either everyone or initially only selected groups such as the editorial team.

Requests are logged in pseudonymized form. Certain areas are deliberately excluded, such as answering surveys and whistleblowing reports. The AI Companion can also be deactivated entirely, and the KenCube Suite remains fully usable. This makes it possible to introduce AI step by step and in a controlled way.

The organization decides for itself. KenCube's own AI runs on open-source models on dedicated hardware in the EU. Content does not leave KenCube's sphere of control, and no third-party AI service is involved.

A company's own AI server can also be connected. Mistral is available as a European provider. Alternatively, Anthropic, OpenAI or Perplexity can be used with the organization's own API key. In every case, the platform itself runs in ISO 27001 certified data centers in the EU.

In the editor, the AI suggests headlines and teasers based on the existing content and provides corrections and translations. On request, it turns keywords into complete sentences.

All suggestions remain suggestions. The editorial team decides what to adopt, and the usual approval process still applies. This saves time on recurring steps, while tone and content stay in the hands of the editorial team.

No, the AI Companion is an optional add-on module of the KenCube Suite. It can be added at any time and then works across all activated modules, the core modules as well as any add-on modules in use.

The organization decides which people may use the AI. Token consumption of the AI interfaces is not included in the license costs. With external providers, it is billed directly by the provider.