Chat

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REACH EVERYONE | CHAT

The KenCube chat connects colleagues in one-to-one and group chats, in the browser and in the KenCube app. Chats stay within your own organization, and the data remains in Europe.

One-to-one and group chats

• Start a one-to-one chat with anyone via name search
• Chat groups for teams, sites or recurring topics
• Create groups yourself and add people
• List of all conversations, with an unread counter
• Push in the KenCube app for new messages and reactions

In practice: The shift supervisor in production runs a chat group for the early shift. If a machine breaks down, the whole team learns about it via push, including those working on the line. The supervisor then clarifies individual questions in one-to-one chats.

Messages and files

• Share images, videos, audio files and documents
• View PDF, Word, PowerPoint and Excel directly in the chat, without downloading
• Reply to or forward individual messages
• Reactions with emojis
• Format text as bold, italic or strikethrough
• Search within a conversation, with a jump to the result

In practice: A technician sends a photo of the control cabinet from the construction site to his team's group. A colleague in the office replies directly to the photo and attaches the wiring diagram as a PDF. The technician opens the diagram in the chat on his phone without downloading it.

Links and pinned messages

• Mention people with @
• Link posts, folders and people with #, visible only with read access
• Preview for inserted links
• Pin any number of messages, for yourself or for everyone
• Pin bar with a jump to the message in the history

In practice: In the group of a hospital ward, a new colleague asks how medication rounds work. The ward manager links the relevant knowledge post with # and pins the message for everyone. Anyone who wants to check later finds the link at the top in the pin bar.

Settings and data protection

• Enable the chat for everyone or only for selected groups, or hide it completely if needed
• Allow one-to-one chats or restrict the chat to groups
• Restrict the creation of new groups to admins and area managers
• Allow file uploads separately for one-to-one chats and groups
• GDPR-compliant hosting in ISO 27001 certified data centers in the EU

In practice: A company first introduces the chat for team leads. One-to-one chats remain disabled at the start, and only area managers create groups. After a few weeks, the chat is opened to the entire workforce.

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